[rt-users] RT3 Documentation: Hackers, FAQ, etc. ???

[Jesse Vincent]

On Wed, Dec 03, 2003 at 04:17:09PM -0200, Luis Campos de Carvalho wrote:
>   And, with that intention, I would volunteer myself to write 
> documentation for the RT3 system 5-10 hours a week, as long as a 
> developer or somebody involved with the project volunteer himself for 
> playing the "mentor" role and guide the documentation effort.


Luis,

	Thanks very much for volunteering!  First up, I'd recommend that
you subscribe to rt-doc-workers at lists.fsck.com. There are folks there
who've done volunteer RT documentation work over the last several years.
It's the right place to discuss what aspects of the documenation you'd
like to work on and the best first point of contact for advice about how
to proceed. If there are questions that rt-doc-workers can't handle,
posting them to rt-devel is the right next step.

We've got an as-yet-unannounced RTFM instance on rt3.fsck.com that seph
has been starting to flesh out with content and I'm sure he'd love help.
It's not at the point where it would be useful to end users, but it's
getting closer.

One of the things that would probably be most helpful would be trolling
the past few months of rt-users and rt-devel for users' "HOW-TO"
documents to include in the RTFM instance. 

	Best,
	Jesse

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.