[rt-users] RT gets mail, but doesn't send

[Michael Methe]

Hello All,
 
I am able to send help requests via email to RT and get the AutoResponse
from RT.  When I attempt to respond to the help request via the web
interface, it never gets there.  Here is an attempted reply session from
my /var/log/maillog:
 
Dec  4 11:41:14 rh9-group sendmail[3338]: hB4GfEeC003338: from=nobody,
size=864, class=-60, nrcpts=1,
msgid=<rt-3.0.5-21-139.15.9373875949777 at ci.keene.nh.us>,
relay=nobody at localhost
Dec  4 11:41:14 rh9-group postfix/smtpd[3330]: warning: 127.0.0.1:
hostname localhost verification failed: Host not found, try again
Dec  4 11:41:14 rh9-group postfix/smtpd[3330]: connect from
unknown[127.0.0.1]
Dec  4 11:41:14 rh9-group postfix/smtpd[3330]: 759FC70030:
client=unknown[127.0.0.1]
Dec  4 11:41:14 rh9-group postfix/cleanup[3331]: 759FC70030:
message-id=<rt-3.0.5-21-139.15.9373875949777 at ci.keene.nh.us>
Dec  4 11:41:14 rh9-group postfix/nqmgr[3201]: 759FC70030:
from=<nobody at rh9-group.servers.ci.keene.nh.us>, size=1336, nrcpt=1
(queue active)
Dec  4 11:41:14 rh9-group sendmail[3338]: hB4GfEeC003338:
to=root at localhost, ctladdr=nobody (99/99), delay=00:00:00,
xdelay=00:00:00, mailer=relay, pri=138642, relay=[127.0.0.1]
[127.0.0.1], dsn=2.0.0, stat=Sent (Ok: queued as 759FC70030)
Dec  4 11:41:14 rh9-group postfix/local[3332]: 759FC70030:
to=<root at rh9-group.servers.ci.keene.nh.us>, relay=local, delay=0,
status=sent ("|/usr/bin/procmail -p /etc/postfix/procmail.conf")
Dec  4 11:41:14 rh9-group postfix/smtpd[3330]: disconnect from
unknown[127.0.0.1]
 
It appears as though RT is not sending the reply to right place?
Dunno...
 
Help!?
 
Thanks in advance
 
Michael Methe
Systems Administrator - City of Keene
3 Washington Street - Second Floor
Keene, NH 03431
603-357-9802
 
 
 
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