[rt-users] Deleting attachments/transactions

[Andrew J. Korty]

Greetings.  The tracking system we're migrating from lets us delete
transactions and provide a reason for the deletion.  Has anyone worked
on adding such a feature to RT?

If not, we might like to implement and contribute such a feature.  Any
tips?  Of course, we'd make it optional -- some organizations need
their ticket history to be as immutable as possible.

-- 
Andrew J. Korty, Principal Security Engineer, GCIA, GCFA
Office of the Vice President for Information Technology
Indiana University