[rt-users] Custom Ticket Creation Form

[Andy Harrison]

I've created a custom form for ticket creation in a specific queue.  I wanted some specific information to be displayed and some related instructions, that sort of thing.  What I'd like is to make a link indicating "Description of Choices" which pops up a window displaying all of the clicked Custom Field's values and the description text of each possible value.  Could anyone help?

I have not reinvented the wheel entirely, I used the original index.html and simply renamed it and put the modified version in the local directory tree, as well as modified versions of the EditCustomField and EditCustomFields elements.  Then I added a new section in the main menu sidebar to access it.  So all of the RT modules are available to my new form, I'm just not sure how to do it.

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Andy Harrison
Great Works Internet
System Operations
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