[rt-users] Default Queue Watchers not Showing as CC or Admin CC on Ticket
Phil Homewood
pdh at snapgear.com
Mon Dec 8 22:04:34 EST 2003
Vincent J. Bono wrote:
> I must bee setting somthing wrong, but when I create a ticket, the default
> watchers on the Queue don't show up in the ticket as CCs or AdminCCs.
That's The Way It Works. They're watching the queue, which implies
watching tickets in it; ticket watchers don't have to be queue
watchers.
--
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - A CyberGuard Company
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