[rt-users] Default Queue Watchers not Showing as CC or Admin CCon Ticket

Vincent J. Bono vbono at vinny.org
Wed Dec 10 10:04:11 EST 2003


Oh.  Erm.

Anyone have a custom scrip to add people who are Q watchers to the tickets
that get created in that Q?

-vb
----- Original Message ----- 
From: "Phil Homewood" <pdh at snapgear.com>
To: <rt-users at lists.fsck.com>
Sent: Monday, December 08, 2003 10:04 PM
Subject: Re: [rt-users] Default Queue Watchers not Showing as CC or Admin
CCon Ticket


> Vincent J. Bono wrote:
> > I must bee setting somthing wrong, but when I create a ticket, the
default
> > watchers on the Queue don't show up in the ticket as CCs or AdminCCs.
>
> That's The Way It Works. They're watching the queue, which implies
> watching tickets in it; ticket watchers don't have to be queue
> watchers.
> -- 
> Phil Homewood, Systems Janitor, http://www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - A CyberGuard Company
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