[rt-users] Default Queue Watchers not Showing as CC or Admin CConTicket

Vincent J. Bono vbono at vinny.org
Wed Dec 10 11:04:50 EST 2003


I did understand Phil's answer, I'm not sure I've given enough information.

When I go to check using the LimitWatcher function to display tickets that a
user is a watcher on, it does not display tickets for the users that are
only Q watchers.

-vb


----- Original Message ----- 
From: "Jim Rowan" <jim.rowan at starcore-dsp.com>
To: "Vincent J. Bono" <vbono at vinny.org>; "Phil Homewood" <pdh at snapgear.com>;
<rt-users at lists.fsck.com>
Sent: Wednesday, December 10, 2003 11:00 AM
Subject: RE: [rt-users] Default Queue Watchers not Showing as CC or Admin
CConTicket


>
> > Oh.  Erm.
> >
> > Anyone have a custom scrip to add people who are Q watchers
> > to the tickets that get created in that Q?
>
> I'm not sure you understood Phil's answer.  If a person is listed as a
> queue watcher, they don't need to be listed on each ticket, they
> automatically get handled as if they were listed on all tickets in the
> queue.
>





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