[rt-users] managing multiple queues
Jim Rowan
jim.rowan at starcore-dsp.com
Fri Dec 12 12:03:03 EST 2003
> The (one?) problem with having ticket IDs be per-queue is
> that tickets
> are stored by ID (and things like attachments reference them
> by such),
> and they can move between queues.
To rephrase Anthony's answer more bluntly:
To do this cleanly, it would involve a huge redesign, touching most
parts of RT. If you really want this behavior, install multiple
instances. I'd suggest just accepting it. :)
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