[rt-users] managing multiple queues

Jim Rowan jim.rowan at starcore-dsp.com
Fri Dec 12 12:03:03 EST 2003


> The (one?) problem with having ticket IDs be per-queue is 
> that tickets 
> are stored by ID (and things like attachments reference them 
> by such), 
> and they can move between queues. 

To rephrase Anthony's answer more bluntly:

To do this cleanly, it would involve a huge redesign, touching most
parts of RT.  If you really want this behavior, install multiple
instances.  I'd suggest just accepting it. :)




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