[rt-users] Preventing reopening of rejected tickets

[Fran Fabrizio]

I would like to prevent the reopening of rejected tickets by any but
superusers.  Is this possible?  By default, if I reject a ticket, a user
or one of my privileged users replies, and it's reopened. 

Thanks,
Fran

-- 

Fran Fabrizio
Senior Systems Analyst
Department of Computer and Information Sciences
University of Alabama - Birmingham
fran at cis.uab.edu
(205) 934-0653