[rt-users] RT3 import script errors

Witold Koziel witold_koziel at kaplan.com
Fri Dec 12 15:26:45 EST 2003


Hi again,

I'm getting the following errors when importing rt2 dumpfile to rt3
using the latest version of the migration tool: 

Importing users
u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.uu.u.u
.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.uu.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
u.u.u.u.u.u.
Importing groups
rrr[Fri Dec 12 19:39:28 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:39:28 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
r[Fri Dec 12 19:39:28 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:39:28 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
rrrrrrrr[Fri Dec 12 19:39:28 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:39:28 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
rqqqqqqqqqqq[Fri Dec 12 19:40:31 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:40:31 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
[Fri Dec 12 19:40:32 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)

After several lines of the error above it looked like the import
proceeded fine.
Around 1000+ started getting following errors:

[Fri Dec 12 20:15:56 2003] [error]: Couldn't create a ticket group of
type 'Owner' for ticket 1228: Could not create group
(/opt/rt3/lib/RT/Ticket_Overlay.pm:1323)
[Fri Dec 12 20:15:56 2003] [crit]: Couldn't create ticket groups for
ticket 1228. aborting Ticket creation.
(/opt/rt3/lib/RT/Ticket_Overlay.pm:534)
.t-1229
[Fri Dec 12 20:15:58 2003] [error]: Couldn't create a ticket group of
type 'Owner' for ticket 1229: Could not create group
(/opt/rt3/lib/RT/Ticket_Overlay.pm:1323)
[Fri Dec 12 20:15:58 2003] [crit]: Couldn't create ticket groups for
ticket 1229. aborting Ticket creation.
(/opt/rt3/lib/RT/Ticket_Overlay.pm:534)
.t-1230

-Thanks,

Witold



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