[rt-users] RT3 import script errors

[Witold Koziel]

I have found some references to the errors I received initially:

Can't load a principal for id  (/opt/rt3/lib/RT/ACE_Overlay.pm:885)

apparently being caused by a missing or out of date DBIx::SearchBuilder
All modules checked as found during the pre-installation scan.
I just verified it again : DBIx::SearchBuilder is up to date.


Has anyone ran into these problems? Also, at the end of the import I
received these errors
(looks like I have forgot to change some default somewhere). I'm running
out of ideas.

Any help you could provide is appreciated.

-Thanks,

Witold

Importing links
llllllllllllllllllllllllllllllllllllllllllllllCouldn't create link  from
fsck.com-rt:/ticket/1244 to fsck.com-rt:/ticket/1243
Couldn't create link  from fsck.com-rt:/ticket/1245 to
fsck.com-rt:/ticket/1243
Couldn't create link  from fsck.com-rt:/ticket/1476 to
fsck.com-rt:/ticket/1472
Couldn't create link  from fsck.com-rt:/ticket/1482 to
fsck.com-rt:/ticket/1481
Couldn't create link  from fsck.com-rt:/ticket/1502 to
fsck.com-rt:/ticket/1501
Couldn't create link  from fsck.com-rt:/ticket/1601 to
fsck.com-rt:/ticket/1595
Couldn't create link  from fsck.com-rt:/ticket/1667 to
fsck.com-rt:/ticket/1636
Couldn't create link  from fsck.com-rt:/ticket/1668 to
fsck.com-rt:/ticket/1636
Couldn't create link  from fsck.com-rt:/ticket/1669 to
fsck.com-rt:/ticket/1636
Couldn't create link  from fsck.com-rt:/ticket/1670 to
fsck.com-rt:/ticket/1636





 

-----Original Message-----
From: rt-users-bounces at lists.fsck.com
[mailto:rt-users-bounces at lists.fsck.com] On Behalf Of Witold Koziel
Sent: Friday, December 12, 2003 3:27 PM
To: RT-USER-MAILING-LIST
Subject: [rt-users] RT3 import script errors

Hi again,

I'm getting the following errors when importing rt2 dumpfile to rt3
using the latest version of the migration tool: 

Importing users
u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.uu.u.u
.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.uu.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.u.
u.u.u.u.u.u.
Importing groups
rrr[Fri Dec 12 19:39:28 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:39:28 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
r[Fri Dec 12 19:39:28 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:39:28 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
rrrrrrrr[Fri Dec 12 19:39:28 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:39:28 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
rqqqqqqqqqqq[Fri Dec 12 19:40:31 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Dec 12 19:40:31 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
[Fri Dec 12 19:40:32 2003] [crit]: 1
(/opt/rt3/lib/RT/ACE_Overlay.pm:884)

After several lines of the error above it looked like the import
proceeded fine.
Around 1000+ started getting following errors:

[Fri Dec 12 20:15:56 2003] [error]: Couldn't create a ticket group of
type 'Owner' for ticket 1228: Could not create group
(/opt/rt3/lib/RT/Ticket_Overlay.pm:1323)
[Fri Dec 12 20:15:56 2003] [crit]: Couldn't create ticket groups for
ticket 1228. aborting Ticket creation.
(/opt/rt3/lib/RT/Ticket_Overlay.pm:534)
.t-1229
[Fri Dec 12 20:15:58 2003] [error]: Couldn't create a ticket group of
type 'Owner' for ticket 1229: Could not create group
(/opt/rt3/lib/RT/Ticket_Overlay.pm:1323)
[Fri Dec 12 20:15:58 2003] [crit]: Couldn't create ticket groups for
ticket 1229. aborting Ticket creation.
(/opt/rt3/lib/RT/Ticket_Overlay.pm:534)
.t-1230

-Thanks,

Witold
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