[rt-users] Debian Request-Tracker3 doesnt work?

[breno.moiana at partekforest.com]

Greetings!
I am sorry for the newbieish question, but I have been fighting this over the
last week, and haven't found what is wrong yet.
I have installed a Debian "Sarge" box to set up as a production server (yes, I
know Sarge is testing, but, hey, I want to help testing it out! :), and would
like to set RT on it.
I have apt-get install'ed request-tracker3, it installed, I have read the
documents on /usr/share/doc and followed the steps (editing the RT_SiteConfig,
checked that Apache is loading the mod_perl, loading the RT perl module, etc).


I have set up my server as that (in RT_SiteConfig.pm, amongst other config
lines):
(...)
Set($WebPath , "/rt3");
Set($WebBaseURL , "http://RT::server.mydomain.com:80");
Set($WebURL , $WebBaseURL . $WebPath . "/");
Set($WebImagesURL , $WebURL . "NoAuth/images/");
(...)



On httpd.conf, I have:
(...)
LoadModule perl_module /usr/lib/apache/1.3/mod_perl.so
(...)
Include /etc/apache/conf.d
Include "/etc/request-tracker3/apache-modperl.conf"
(EOF)



IMPORTANT (I think):
**There is nothing on apache mentioning a /rt3 directory

Apache loads without problems, my "hello world" perl script runs, which means
perl is working fine, but accessing http://serve.mydomain.com/rt3 gives me
nothing.
What can/should I do? Is it something missing on httpd.conf? Should I rather use
a virtual host as rt3.mydomain.com? what lines should be added/changed in which
file then? The documentation lacks info for first-timers, I would like to write
a " How to build a RT server in 10 steps", but can't quite make it work.

Any help will be appreciated :)


Best Regards,

Breno Moiana
-------------------------------------------------------------
"Science is organized knowledge. Wisdom is organized life."

"Ciência é conhecimento organizado. Sabedoria é vida organizada."
    -- Immanuel Kant