[rt-users] Debian Request-Tracker3 doesnt work?

Craig Askings craig at askings.com.au
Mon Dec 15 09:08:09 EST 2003


put this in apache's httpd.conf file

Include /etc/request-tracker3/apache-modperl.conf

Regards,
Craig Askings.

breno.moiana at partekforest.com wrote:

>Greetings!
>I am sorry for the newbieish question, but I have been fighting this over the
>last week, and haven't found what is wrong yet.
>I have installed a Debian "Sarge" box to set up as a production server (yes, I
>know Sarge is testing, but, hey, I want to help testing it out! :), and would
>like to set RT on it.
>I have apt-get install'ed request-tracker3, it installed, I have read the
>documents on /usr/share/doc and followed the steps (editing the RT_SiteConfig,
>checked that Apache is loading the mod_perl, loading the RT perl module, etc).
>
>
>I have set up my server as that (in RT_SiteConfig.pm, amongst other config
>lines):
>(...)
>Set($WebPath , "/rt3");
>Set($WebBaseURL , "http://RT::server.mydomain.com:80");
>Set($WebURL , $WebBaseURL . $WebPath . "/");
>Set($WebImagesURL , $WebURL . "NoAuth/images/");
>(...)
>
>
>
>On httpd.conf, I have:
>(...)
>LoadModule perl_module /usr/lib/apache/1.3/mod_perl.so
>(...)
>Include /etc/apache/conf.d
>Include "/etc/request-tracker3/apache-modperl.conf"
>(EOF)
>
>
>
>IMPORTANT (I think):
>**There is nothing on apache mentioning a /rt3 directory
>
>Apache loads without problems, my "hello world" perl script runs, which means
>perl is working fine, but accessing http://serve.mydomain.com/rt3 gives me
>nothing.
>What can/should I do? Is it something missing on httpd.conf? Should I rather use
>a virtual host as rt3.mydomain.com? what lines should be added/changed in which
>file then? The documentation lacks info for first-timers, I would like to write
>a " How to build a RT server in 10 steps", but can't quite make it work.
>
>Any help will be appreciated :)
>
>
>Best Regards,
>
>Breno Moiana
>-------------------------------------------------------------
>"Science is organized knowledge. Wisdom is organized life."
>
>"Ciência é conhecimento organizado. Sabedoria é vida organizada."
>    -- Immanuel Kant
>
>
>
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>  
>




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