[rt-users] Cc broken in 3.0.6?

[Ruslan U. Zakirov]

Craig Schenk wrote:
> I'm running RT 3.0.6 and have found what is either a bug or a feature that
> doesnt work how I'd expect.
> 
> If someone sends a ticket to RT by email, say to rt-foo at rt.server.com, and
> they add a Cc: randomuser at mail.server.com, then RT will properly grab the
> address from the email and stick the Cc: field into RT's Cc: field.
> 
> However, when someone goes and replies to the ticket, the reply only goes to
> the ticket and to the requestors. The Cc: addresses do not get Cc:'d on any
> replies to the ticket. In fact, it seems RT doesnt do anything at all with the
> ticket but to stick it into a field in the database.
> 
> Is this a known bug? Is there a known fix? Or am I doing something wrong?
You should look in your scrips. I think you don't have notification 
scrips for CC'ers.
		Best. Ruslan.