[rt-users] HTML to text

[Ruslan U. Zakirov]

Craig Schenk wrote:
> Is there a way using RT or any drop in scrips to make RT parse incoming HTML
> email into plain text before adding it to a ticket? RT seems to be able to add
> HTML as an attachment or display it as HTML code in a <pre> block, but not to
> wipe out the HTML and just show plain text. Ideally we'd like to have it 
> so HTML code can be displayed in a readable tag-free format in the main
> ticket body, while saving the original HTML as an attachment that can be
> viewed if someone wants to see it.
Just a few days ago subj was on this or devel list with three solutions.
One via MTA
Two via Patches to RT
Look in archives.
		Good luck. Ruslan.