[rt-users] Showing ticket history/content in a template

[Koos van den Hout]

Quoting Koos van den Hout who wrote on Tue, Dec 16, 2003 at 01:29:06PM +0100:

> Which works. But they *still* don't want to look at the website, so they
> would like to have the ticket history in that mail.
> 
> Is this possible? I tried several ways but couldn't get a grasp on the
> exact possibilities.

Note to self: first read mailing list, then write. The message with Subject
'Ticket Body in Email' by Stefan Seiz helped me fine.

                                                    Koos

-- 
Koos van den Hout,           PGP keyid RSA/1024 0xCA845CB5 via keyservers
koos at kzdoos.xs4all.nl        or DSS/1024 0xF0D7C263                        -?)
Fax +31-30-2817051              Visit the site about books with reviews    /\\
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