[rt-users] Re: Disabling commenting for a queue?

[Senoner Samuel]

It's not a bug, modify right includes reply and comment rights.........
But DeleteTicket has been removed strangely, there was a patch....... 

Samuel

-----Original Message-----
From: seph [mailto:seph at directionless.org] 
Sent: Tuesday,16 December,2003 17:04
To: RT Users
Subject: [rt-users] Re: Disabling commenting for a queue?

>> Suppose you had a queue that was politically sensitive and required 
>> full transparency - i.e. there are to be no private comments by 
>> ticket owners/watchers, and all discussion is to be mailed back to 
>> the requestor. How would you do this?
>
> You'd still be able to "Comment" on the tickets in this queue, but 
> everyone would get a copy of the comments.

yeah, I'd just frob the permissions. If you can't prevent people from making comments (might be an RT bug) you can make them behave the same as correspondence.

seph
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