[rt-users] German "umlaute" kill text lines in ticket updates

Frank Thommen fthommen at inf.ethz.ch
Tue Dec 16 13:26:10 EST 2003


Dear RT-users,

when I enter text with german "umlaute" (ä, ö, ü) into the comment or
correspond form of RT (3.0.7_01, Server running on Solaris 5.9, Client
OS: Mac OS 9.2 english), all characters  including and after the umlaut
disappear.  When the identical text is entered by mail, everything is
ok.

Any idea, what could be the problem here?

Thanks a lot in advance

   frank


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Frank Thommen, Informatik Support Gruppe, D-INFK, ETH Zuerich
E-Mail: fthommen at inf.ethz.ch; Tel: +41-1-63 27208 (Mo-Do)
Web: http://www.isg.inf.ethz.ch
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