[rt-users] German "umlaute" kill text lines in ticket updates

[Jesse Vincent]

On Tue, Dec 16, 2003 at 07:26:10PM +0100, Frank Thommen wrote:
> Dear RT-users,
> 
> when I enter text with german "umlaute" (ä, ö, ü) into the comment or
> correspond form of RT (3.0.7_01, Server running on Solaris 5.9, Client
> OS: Mac OS 9.2 english), all characters  including and after the umlaut
> disappear.  When the identical text is entered by mail, everything is
> ok.
> 
> Any idea, what could be the problem here?


Yes. It's something we've fixed in 3.0.8pre2. The web server was getting
confused and thinking that you were entering text in iso-8859-1 when you
were in fact using unicode.

	-jesse

> Thanks a lot in advance
> 
>    frank
> 
> 
> ----------
> Frank Thommen, Informatik Support Gruppe, D-INFK, ETH Zuerich
> E-Mail: fthommen at inf.ethz.ch; Tel: +41-1-63 27208 (Mo-Do)
> Web: http://www.isg.inf.ethz.ch
> ----------
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