[rt-users] Performance issues when viewing tickets with attachments

[Michael Gibbons]

So this issue isn't affecting your paying customers? If not, is this 
because they don't use attachments or don't care about the performance 
hits? Am I wrong in assuming that this (significantly) affects everyone 
using attachments?

Cheers,
Mike

Jesse Vincent wrote:

>
>On Wed, Dec 17, 2003 at 09:46:21AM -0800, Michael Gibbons wrote:
>  
>
>>Hi Jesse,
>>
>>It sounds like this issue is a known issue but that it may require some 
>>work to resolve. 
>>    
>>
>...
>  
>
>>Can you shed some more light on when exactly this might be scheduled? 
>>I'm sorry for my impatience, but I just spent about 30 seconds waiting 
>>for a single ticket to load (and our machines are by no means slow).
>>    
>>
>
>The work we do is driven by issues that affect us personally, that
>affect paying customers and that customers comission us to develop. If
>you're interested in diving in and doing the tuning work, I'm sure
>others would appreciate your efforts greatly. If you're interested in
>having us do the work, mail us at sales at bestpractical.com and we can
>work up a quote.
>
>	Best,
>	Jesse Vincent
>	Best Practical Solutions, LLC
>
>
>  
>
>>Thanks,
>>Mike
>>
>>Jesse Vincent wrote:
>>
>>    
>>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20031217/1bcc46b1/attachment.htm>