[rt-users] RT3 database structure documentation?

Frank Thommen frank.thommen at inf.ethz.ch
Fri Dec 19 13:28:28 EST 2003


Dear RT-users,

is there a documentation for the RT database structure somewhere? 
Specially I need to know (but don't understand), where and how the
Requestor, Cc and AdminCc of a specific request are stored in the DB
(MySQL), so that we can change them with MySQL batch jobs.

RT1 was a little bit more straightforward in this respect :-)

Thanks in advance

    frank

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Frank Thommen, Informatik Support Gruppe, D-INFK, ETH Zuerich
E-Mail: fthommen at inf.ethz.ch; Tel: +41-1-63 27208 (Mo-Do)
Web: http://www.isg.inf.ethz.ch
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