[rt-users] issue with attachments

Jesse Vincent jesse at bestpractical.com
Fri Dec 19 16:38:07 EST 2003




On Fri, Dec 19, 2003 at 04:34:19PM -0500, Tom Vile wrote:
> Everyone,
> 
>     I am having an issue with attachments being corrupted when I
> download them from RT 3.  Someone submitted a patch a couple of months
> ago but that did not fix the problem.  when I try to open the attachment
> up in MS Word it asks for a file importer and the text is all messed up.


1. What version of RT3?
2. What OS, Database, web serving technology, etc?
3. Which patch?
4. Please, please, please, don't include a 30k image with your four line
   email message.
-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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