[rt-users] issue with attachments

[Jesse Vincent]

On Fri, Dec 19, 2003 at 04:47:40PM -0500, Tom Vile wrote:
> RT 3.0.4
> Redhat 9
> Mysql 4
> Apache 2.0.40-21.5

Try upgrading to RT 3.0.7, or better yet, the release canddiate for
3.0.8.


> There was a patch someone posted for the Attachment_Overlay.pm it had to
> do with encoding issues.
> 
> On Fri, 2003-12-19 at 16:38, Jesse Vincent wrote:
> 
> > 
> > On Fri, Dec 19, 2003 at 04:34:19PM -0500, Tom Vile wrote:
> > > Everyone,
> > > 
> > >     I am having an issue with attachments being corrupted when I
> > > download them from RT 3.  Someone submitted a patch a couple of months
> > > ago but that did not fix the problem.  when I try to open the attachment
> > > up in MS Word it asks for a file importer and the text is all messed up.
> > 
> > 
> > 1. What version of RT3?
> > 2. What OS, Database, web serving technology, etc?
> > 3. Which patch?
> > 4. Please, please, please, don't include a 30k image with your four line
> >    email message.
> 
> -- 
> Tom Vile <tom.vile at lillecorp.com>
> Lille Corp

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