[rt-users] unable to response from rt
Łukasz Dudek
mocart at pinco.pl
Wed Dec 24 06:14:01 EST 2003
Hello,
my configuration.
rt-3.0.7
qmail-sql
so i have in dotqmail table
INSERT INTO `dotqmails` VALUES ('alias', 'pinco.pl', 'tech2', '|
/var/qmail/bin/preline /usr/local/rt3/bin/rt-mailgate --queue tech
--action correspond --url http://pinco.pl:8080');
INSERT INTO `dotqmails` VALUES ('alias', 'pinco.pl', 'tech2-comment', '|
/var/qmail/bin/preline /usr/local/rt3/bin/rt-mailgate --queue tech
--action comment --url http://pinco.pl:8080 --debug');
i think it's quite obvious what it's doing
so i can create ticket when sending email to tech2 at pinco.pl,
i can comment on this ticket, byt i cannot replay to its requestor
from rt
in rt.log i have.
[Wed Dec 24 09:21:38 2003] [info]:
<rt-3.0.7-9-58.8.04432955988844 at pinco.pl> #9/58 - Scrip 9 (/usr/
local/rt3/lib/RT/Action/SendEmail.pm:92)
[Wed Dec 24 09:21:38 2003] [info]:
<rt-3.0.7-9-58.8.04432955988844 at pinco.pl>
No recipients found. Not sending.
(/usr/local/rt3/lib/RT/Action/SendEmail.pm:257)
Scrip 9 on default install is:
On Resolve Notify Requestors with template Resolved
but if i try to simply replay to ticket it also fails.
if someone can point me in some direction i would be gratefull
regards,
mocart
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