[rt-users] Reply to address

Dan Fiorito danf at clearnetwork.com
Tue Dec 30 11:48:01 EST 2003


Hi,

Having a problem with a few non local LAN individuals replying to
tickets. For some reason the reply to address for some users is
rt at machinename instead of rt at domainname. I have the proper reply to
address listed in Site_Config and even have canonical mappings setup in
postfix. I have the same problem on multiple queues. 

What is puzzling is that for most users local or not the reply to
address is either the default in Site_Config or the configured queue
address and works as expected.

Has anyone else seen this?

RT 3.0.7_1
Perl 5.8



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