[rt-users] How to use a requestor with no e-mail address

[Dan Fulbright]

Hello,

How can I create a ticket with a requestor that has no e-mail address? I 
have created an RT user ("joe") with no e-mail address. I create a 
ticket and try to use "joe" as the requestor, but I get an error: "Could 
not create watcher for requestor." It seems that the Requestor field 
always requires an e-mail address. Shouldn't that field allow a 
username, also?

Thanks in advance.

Dan Fulbright
Tulsa, Oklahoma, USA