[rt-users] How to use a requestor with no e-mail address

[Phil Homewood]

Dan Fulbright wrote:
> How can I create a ticket with a requestor that has no e-mail address? I 
> have created an RT user ("joe") with no e-mail address. I create a 
> ticket and try to use "joe" as the requestor, but I get an error: "Could 
> not create watcher for requestor." It seems that the Requestor field 
> always requires an e-mail address. Shouldn't that field allow a 
> username, also?

Yes, it should. See if the patch at

http://fsck.com/rt2/Ticket/Display.html?id=1998&user=guest&pass=guest

helps.
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances