[rt-users] templates question

[seph]

> I'm converting some old lotus notes databases (that we used to use for
> problem tracking, and/or feature requests) to RT.
>
> I'm looking for a way to create a template, in the way that Notes used to have
> a "form" that was associated with particular databases.
>
> I'm looking at "templates" and trying to figure out if this will do what I want
> of not.

I'm not familier with "templates" but it sounds like you might be best
served by a simple webform that then submitted to rt. (either by mail,
web, or using rt's api -- I'd say mail is easiest)

seph