[rt-users] Email not going out

Phil Homewood pdh at bestpractical.com
Mon Feb 10 03:04:26 EST 2003


Matt Simonsen wrote:
> I am using Qmail-1.03, Apache 1.3.27, fastcgi, and RT-3.0.0 (the new
> beta). I'm not sure whether this should be on devel@ or users@ so I
> thought I'd start here. 

As good as anywhere at the moment. :-)

> First, I haven't been able to find any logging, this was my first hope
> of solving my problem. $rtdir/var/logs is empty. All functionality other
> than email seems to be perfect. 

You probably want to tweak $LogToFile in RT_Config.pm.

> When I create a new ticket no email goes out, despite the fact I created
> a global scrip to "notify requestors and Ccs" on create. Perhaps I did
> this wrong, basically I just went into the global section and created a
> new scrip.

Could this be another case of

http://www.fsck.com/rtfm/article.html?id=5#73

?
-- 
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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