[rt-users] How to use a requestor with no e-mail address

[Phil Homewood]

A week ago, Phil Homewood wrote:
> Dan Fulbright wrote:
> > How can I create a ticket with a requestor that has no e-mail address? I 
> > have created an RT user ("joe") with no e-mail address. I create a 
> > ticket and try to use "joe" as the requestor, but I get an error: "Could 
> > not create watcher for requestor." It seems that the Requestor field 
> > always requires an e-mail address. Shouldn't that field allow a 
> > username, also?
> 
> Yes, it should. See if the patch at
> 
> http://fsck.com/rt2/Ticket/Display.html?id=1998&user=guest&pass=guest
> 
> helps.

but it won't, because that's the wrong patch. The one at

http://rt3.fsck.com/Ticket/Display.html?id=1988&user=guest&pass=guest

might work better. :-)

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