[rt-users] How to use a requestor with no e-mail address
Phil Homewood
pdh at bestpractical.com
Mon Feb 10 03:05:59 EST 2003
A week ago, Phil Homewood wrote:
> Dan Fulbright wrote:
> > How can I create a ticket with a requestor that has no e-mail address? I
> > have created an RT user ("joe") with no e-mail address. I create a
> > ticket and try to use "joe" as the requestor, but I get an error: "Could
> > not create watcher for requestor." It seems that the Requestor field
> > always requires an e-mail address. Shouldn't that field allow a
> > username, also?
>
> Yes, it should. See if the patch at
>
> http://fsck.com/rt2/Ticket/Display.html?id=1998&user=guest&pass=guest
>
> helps.
but it won't, because that's the wrong patch. The one at
http://rt3.fsck.com/Ticket/Display.html?id=1988&user=guest&pass=guest
might work better. :-)
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