[rt-users] F2W to RT migration
Haim Dimer
haim at dimer.org
Thu Feb 13 11:24:30 EST 2003
Matt,
I am working on the same kind of thing. Yesterday I posted a message
indicating that I needed to transfer data from MS project to RT. I am going
to use a CSV file as well.
Let's combine our efforts.
* Matt Simonsen (matt_lists at careercast.com) wrote:
> I will be writing a script to take data from F2W (a helpdesk/tracking
> package) and migrate it to RT3 (2.1.70). Just in case it's already been
> done, though, has anyone done this?
>
> My plan (should no other work already exist) is to export the data from
> each F2W table into a CSV file, load it into into hashes, then
> manipulate it for entry into RT. Of course remapping ids, categories to
> keywords, etc. along the way.
>
> I will release the final product into the contrib area,
> comments/suggestions are welcome. I've looked at dumpfile-to-rt-3.0 and
> I plan to use sections of the code or at least use it for ideas.
>
> Matt Simonsen
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
Haim
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