[rt-users] editing ticket ?

[Robert Grasso]

Hello,

I am running RT v2.0.15 on RedHat 7.2. I have a request from our support
staff : sometimes they would like to correct a mistake - might be a simple
spelling mistake - within comments within an already stored ticket. Is there
a means to edit the body, not adding new text to the existing ticket
(without diving into the mysql data directly) ? I searched the list without
success ...

  .-.   Robert GRASSO - CEDRAT S.A.
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 ^^-^^
UNIX was not designed to stop you from doing stupid things, because
  that would also stop you from doing clever things. -- Doug Gwyn
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