[rt-users] Installation rt-2-0-15 with fastcgi

[Warnke, Andreas]

Hello,

I have installed rt-2-0-15 with fastcgi. 
Now - everything works fine since weeks 
- except for some requests : ist about 1%: 

It seems there is a communication problem 
betwenn fastcgi and mason_handler.fcgi.
The error log says:

[Mon Feb 17 12:57:07 2003] [error] [client 143.164.98.120] FastCGI: comm
with server "/usr/local/rt2/bin/mason_handler.fcgi" aborted: idle
timeout (300 sec)
[Mon Feb 17 12:57:07 2003] [error] [client 143.164.98.120] FastCGI:
incomplete headers (0 bytes) received from server
"/usr/local/rt2/bin/mason_handler.fcgi"
[Mon Feb 17 12:59:00 2003] [error] [client 212.86.197.105] FastCGI: comm
with server  /usr/local/rt2/bin/mason_handler.fcgi" aborted: idle
timeout (300 sec)
[Mon Feb 17 12:59:00 2003] [error] [client 212.86.197.105] FastCGI:
incomplete headers (0 bytes) received from server
"/usr/local/rt2/bin/mason_handler.fcgi"
[Mon Feb 17 12:59:16 2003] [error] [client 143.164.98.120] FastCGI: comm
with server "/usr/local/rt2/bin/mason_handler.fcgi" aborted: idle
timeout (300 sec)
[Mon Feb 17 12:59:16 2003] [error] [client 143.164.98.120] FastCGI:
incomplete headers (0 bytes) received from server
"/usr/local/rt2/bin/mason_handler.fcgi"
[Mon Feb 17 13:00:00 2003] [error] [client 212.114.211.42] FastCGI: comm
with server "/usr/local/rt2/bin/mason_handler.fcgi" aborted: idle
timeout (300 sec)
[Mon Feb 17 13:00:00 2003] [error] [client 212.114.211.42] FastCGI:
incomplete headers (0 bytes) received from server
"/usr/local/rt2/bin/mason_handler.fcgi"

The user gets an 'Internal Server Error' message.
This is independently of the requested page.
This happens independently of the socket-type: 
unix-pipes as well as tcp connections 
between fastcgi and perl don't work.

Has anyone a solution? I'd be eager for suggestions.

Kind Regards
Andreas 

--
Andreas Warnke
3SOFT GmbH, Frauenweiherst. 14, 91058 Erlangen
Tel.: +49-9131-7701-274 mailto:Andreas.Warnke at 3SOFT.de
Fax: +49-9131-7701-333 http://www.3SOFT.de