[rt-users] Return ticket owners name using template to requester

Koji Yanagisawa koji at engr.washington.edu
Mon Feb 24 14:16:57 EST 2003


Hello,

I like to notify people of the owner change when someone takes/steals a 
ticket.  I created a template with {$Ticket->Owner} in it but it just 
returns the numerical id and not the name.  Is there a way to get the 
name from the user id?

Thanks!
--Koji




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