[rt-users] Return ticket owners name using template to requester

[Jesse Vincent]

On Mon, Feb 24, 2003 at 11:16:57AM -0800, Koji Yanagisawa wrote:
> Hello,
> 
> I like to notify people of the owner change when someone takes/steals a 
> ticket.  I created a template with {$Ticket->Owner} in it but it just 
> returns the numerical id and not the name.  Is there a way to get the 
> name from the user id?

$Ticket->OwnerObj->Name

> 
> Thanks!
> --Koji
> 
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