[rt-users] How can you stop AutoReply?

[Simon Cozens]

Bela Tiwari:
> We would like to turn off the AutoReply on RT, but I can't see how to do
> it. Somehow I think this should be really easy...

AutoReplying - and indeed, any mail sent out by RT - is controlled by
Scrips. To turn off AutoReplys, first look in Configuration > Global > Scrips
and delete the default AutoReply scrip there:
    OnCreate  AutoreplyToRequestors  with template Autoreply

If you've put scrips on individual queues, go into Configuration > Queue >
(QueueName) > Scrips and delete the relevant scrip.

Simon
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