[rt-users] How can you stop AutoReply?

[Bela Tiwari]

>AutoReplying - and indeed, any mail sent out by RT - is controlled by
>Scrips. To turn off AutoReplys, first look in Configuration > Global > Scrips
>and delete the default AutoReply scrip there:
>    OnCreate  AutoreplyToRequestors  with template Autoreply
>

Thanks to all those who have replied so quickly!

My problem was that I was looking at the Scrips under an individual queue,
instead of under the Global scrips.

Problem solved.


thanks again,

Bela


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Dr. Bela Tiwari
Lead Bioinformatician

EGT Data Centre
CEH Oxford
Mansfield Road
Oxford  OX1 3SR
01865 (2)81976

http://envgen.nox.ac.uk
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