[rt-users] 100's of duplicate database queries? postgresql

seph seph at commerceflow.com
Tue Jan 7 12:56:18 EST 2003

how many users do you have in the system?
how many watchers on the ticket? you're initial mail didn't say.


Tarragon Allen <tarragon at onthe.net.au> writes:

> On Tuesday 07 January 2003 15:16, seph wrote:
>> Tarragon Allen <tarragon at onthe.net.au> writes:
>> > Hi,
>> >
>> > I'm presently trying to determine why our version of RT is running so
>> > slow. At first we thought it was because the system it was running on was
>> > underpowered, however I've just moved it across to a new high powered
>> > machine and it's still running dog slow.
>> did you look in the mail archives? Or the faq? they both have some
>> suggestions.
> Yes, and yes. As I said, I've looked at the indexes, they appear fine, and 
> yes, I've looked at the hardware running the show, however it seems to me 
> that for the size of our database, compared to other discussions where RT is 
> running slow, we should not be seeing these sorts of slowdowns.
> It seemed strange to me that RT is making 100's of apparently duplicate 
> queries for a single "view ticket". Is this normal behaviour, and if so, 
> wouldn't it be a lot more efficient to do one query and cache it?
> I came to this list as a last resort after spending quite a lot of time trying 
> to determine what was wrong myself.
> t
> -- 
> GPG: http://n12turbo.com/tarragon/public.key

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