[rt-users] Scrip action

Phil Homewood pdh at snapgear.com
Tue Jan 7 18:35:58 EST 2003

John Gedeon wrote:
> Who does the scrip action NotifyOtherRecipientsAsComment include?
> I cant seem to find it in the documentation or the code.

It's not exactly intuitive, is it?

"Other" recipients are those in the Cc and Bcc boxes on the
"modify ticket" (comment/correspond) page.

http://fsck.com/rtfm/article.html?id=2#215 has been updated to
reflect this. :-)

Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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