[rt-users] strange behavior with CC's

[Phil Homewood]

Benjamin Reed wrote:
> No matter how I change around rights, the *only* people who seem able 
> to receive mail from tickets in this queue are 1. the requestor, and 2. 
> the admincc's.  I'm trying to cc a user who's not on the admincc list, 
> and it just goes into the aether.

Do you have the appropriate scrips configured?

http://fsck.com/rtfm/article.html?id=2#215
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Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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