[rt-users] automatically adding new email tickets to a specific queue based on sender email-address

Stefan Seiz talklists at index-s.de
Thu Jan 9 16:50:23 EST 2003


is it somehow possible (using rt 2.11) to automatically assign tickets
incoming via email to a Specific Queue based on the requesters from-address?

What I want to achieve is, that any request from user at domain.dom is added to
queue "domain", but an request from me at home.dom is assigned to queue "home".

PS: plese CC me, I'm on Digest

Spamto: <bin at imd.net>

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