[rt-users] Random Password template
Odhiambo Washington
wash at wananchi.biz
Sat Jan 11 08:42:24 EST 2003
* Binand Raj S. <binand at gmx.net> [20030111 15:42]: wrote:
> On Sat, Jan 11, 2003 at 03:23:31PM +0300, Odhiambo Washington wrote:
> > I've used the same template and it works, but when I login to the web ui,
> > no tickets are displayed. There are three tabs for [Open requests] [Closed requests]
> > and [New request] but no ticket is shown at all.
>
> It didn't work for me because for my installation, the minimum password
> length is 8 whereas the template as published generates passwords between
> 6-8 characters. This probably has nothing to do with your installation.
>
> Do you have SeeQueue right for EveryOne group in your queue or globally?
>
> Configuration->Queues->Your Queue->Group Rights->Everyone.
>
> I have CreateTicket, ReplyToTicket and SeeQueue rights for Everyone.
This is correct. In the testing process I figured it out.
cheers
- wash
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