[rt-users] Custom fields

[Phil Homewood]

Ron Gidron wrote:
> Does rt support custom fields? I would like to create a custom field that
> holds
> the customers "maintenance number"

"keywords" in RT 2.0, "Custom Fields" in 2.1/3.x. Keywords
can only take predefined values; custom fields can be either
predefined selections or freeform inputs.
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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