[rt-users] Custom fields

Phil Homewood pdh at snapgear.com
Mon Jan 13 17:38:39 EST 2003

Ron Gidron wrote:
> Does rt support custom fields? I would like to create a custom field that
> holds
> the customers "maintenance number"

"keywords" in RT 2.0, "Custom Fields" in 2.1/3.x. Keywords
can only take predefined values; custom fields can be either
predefined selections or freeform inputs.
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

More information about the rt-users mailing list