[rt-users] Custom fields

Ray Thompson rthompson at interpublic.com
Mon Jan 13 17:06:04 EST 2003

> Also, I have come across the term "SelfService" while browsing the archives and docs, I am looking for a way to > allow the users to view theirs open tickets (restricted view obviously) through the web, comment on them through > the web etc..

A "privileged" user can go to http://servername/SelfService to see what non-privileged users see.


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