[rt-users] New install problem

[Phil Homewood]

Please keep list discussion on the list. Thanks.

Bobby Wrenn wrote:
> On Sun, 2003-01-12 at 21:11, Phil Homewood wrote:
> > Bobby Wrenn wrote:
> > > When browsing to the RT box at http://10.1.29.255/ I get the following:
> > > 
> > > ----------
> > > <& /Elements/Header, Title=>"Start page", Refresh =>
> > 
> > Did you follow the installation instructions? See
> > http://fsck.com/rtfm/article.html?id=2#49 

> Yes I followed the instructions to the letter. I believe that the
> testdeps is missing something or something is installed and not running.
> mod_perl is running.

If mod_perl is loading, you haven't got apache configured correctly.
(But I'm curious as to how you know that "mod_perl is running"?)

In particular, you're missing a PerlRequire, SetHandler, or PerlHandler
directive, at a guess.  Post the relevant chunks of your apache config,
it should be easy enough to spot.

-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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