[rt-users] Knowledge Base

James L. Harrison harrison at palisadesys.com
Fri Jan 17 11:20:36 EST 2003


Hi All,

I was looking at the StockAnswers add-on, and don't think that it will fit
my requirements for an end user knowledge base.  I use RT as a tracking
system to support our end users, but I would like to integrate a knowledge
base/FAQ with RT.

Has anyone seen/done anything like this.  Any ideas for other Web based
packages that can support this?  They don't necessarily have to plug into
RT.

Thanks,
Jamie
---
James L. Harrison
harrison at palisadesys.com
Technical Support Engineer
Palisade Systems
515.296.0701




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