[rt-users] recommended setup for public access

[Phil Homewood]

Mark Stosberg wrote:
> I tried creating a user named "public" with a link like this:
>
> http://website.com/rt/SelfService/Create.html?user=public;pass=public

You want an "&", not a ";" there...

> However, the "Queue" field remains empty and it's a required field, so
> the form doesn't work.

You need to grant "public" the right to "SeeQueue" for any queues
you want to be visible there.

-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
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