[rt-users] recommended setup for public access

Phil Homewood pdh at snapgear.com
Sun Jan 19 19:50:24 EST 2003

Mark Stosberg wrote:
> I tried creating a user named "public" with a link like this:
> http://website.com/rt/SelfService/Create.html?user=public;pass=public

You want an "&", not a ";" there...

> However, the "Queue" field remains empty and it's a required field, so
> the form doesn't work.

You need to grant "public" the right to "SeeQueue" for any queues
you want to be visible there.

Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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