[rt-users] Additional database fields

[Brad Pinkston]

Has anyone experimented with adding extra fields to the rt database?  I
have a user requesting that a location field be added to our work request
system.  Currently the location is just written into the history/comments
of the ticket.  If anyone has had any experience with this or would like to
help me tackle it, I would greatly appreciate it.

Brad Pinkston
Centenary College of LA
Firewall/Network Administrator
IT Department
(318) 869-5003
bpinksto at centenary.edu