[rt-users] CC field does not work

[Phil Homewood]

Huet Bartels wrote:
> you add email address to the CC field for ticket, they do not get sent. They
> do not even show
> up on the mailq, only the watchers and requester get sent.

Check your Scrips, in particular those that NotifyOtherRecipients.

http://fsck.com/rtfm/article.html?id=2#215
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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