[rt-users] Stall Until

Jim Hickstein jxh at jxh.com
Fri Jan 24 14:03:28 EST 2003


> "escalator" from http://www.fsck.com/pub/rt/contrib/2.0/rt-addons/
> is an example of how to get a cron job to fire off a scrip.
> The EscalatePriority scrip that it uses shows you how to pull
> the Due Date from the ticket; use either that or the "Starts"
> field ($ticket->StartsObj) to designate the time to open.

Oh!  I hadn't thought about "Starts".  That may well do.  Thanks!



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